Order tracking
Where's my order?
Paste the tracking number from your shipping email to see where your cushion is right now.
No tracking number yet?
Sign in with your email to see your order and its latest status.
Can't find your tracking number?
It is in your shipping confirmation email. Check your spam or promotions folder too.
Tracking hasn't updated?
Scans can pause for a few days while a parcel moves between carriers. If it stays stuck, message us and we'll look into it.
Wrong address or a problem?
Message us with your order number as soon as you can and a real person will reply.
Still need a hand? Contact us